Join link versus owner sign-in, and where to click.

Using your account

This is the client (owner) guide. You do not maintain the system — you use your account to see visits and request walks or house sits.

Join

Create a client account from Client sign in (email, password, name). Add your dogs under Dogs. Then Find a walker and Request to join — you do not pick a walk date there. The walker sees your dogs and accepts or declines. Tick that you will confirm that walker’s insurance, DBS, and qualifications yourself; Pawfect Partners does not employ them or inspect those documents. If they accept, they send their agreement (email or WhatsApp). Sign that, then you can book. Walker-issued Join / contract links still work: open the link, sign in if you already have an account, then complete the household and agreements. If you lost a link, Client sign in has I have an invite.

Once signed in, tap Pawfect Partners or your name under it to go home. The menu is Your dogs (My schedule, Dogs, Cover preference, Other walkers, Book, Invoices, Find a walker) and You (Help, Download my data, Hints, Appearance, Sign out). Hints Off/On shows or hides the grey comments under fields. Appearance is sun, moon, or A to match the phone or computer. On a phone, tap the three-line button at the top right; Hints and Appearance are at the bottom.

When you open Pawfect Partners without signing in, choose I have a dog for Client sign in. Walkers and administrators choose I walk or sit dogs. On a phone you already use, the last door is highlighted; you still pick it.

Client sign in uses your email. If you forget the password, open Forgot password, type your walker’s name, and message them on WhatsApp. They can send a reset link. It works for 60 minutes. On your own phone, tick Remember email and Stay signed in on this device so you do not type them every time. Leave those off on a shared phone. Your browser can save the password; the app does not store it.

Dates in the app use DD/MM/YYYY.

Install on your phone

You can add Pawfect Partners to your home screen so it opens like an app. On Android, use the install banner or Install app under You. On iPhone or iPad, tap Share, then Add to Home Screen.

Your dogs

Open Dogs to add or update a dog: year of birth (or Unknown), size, energy, whether they are reactive, whether they walk alone or as one with dogs in the home, care instructions, a vet treatment cap, photo, and comments. Your walker can read those comments. Their own handling notes and which other dogs they should not share a walk with are not shown to you. If a dog should no longer be walked, open them and choose Stop walking this dog.